Privacy Policy

Last updated: December 4, 2025

1. Introduction

Welcome to rentably ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rental platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Emirates ID or passport information for verification purposes
• Profile information and photographs
• Rental listing details including images and descriptions
• Payment and transaction information
• Communication data between users on our platform
• Location data for pickup coordination

3. How We Use Your Information

We use the information we collect to:

• Verify user identities and maintain platform security
• Process rental transactions and split payments
• Facilitate communication between lenders and borrowers
• Send important notifications about rental requests and confirmations
• Improve our services and user experience
• Prevent fraud and ensure compliance with our Terms of Service
• Provide customer support and respond to inquiries

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With other users to facilitate rental transactions
• With service providers who assist in operating our platform
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable
• Request a copy of your data in a portable format

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Verification documents are securely stored and retained in accordance with UAE regulations.

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: